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Return & Refund Policy

14 Days Return & Refund Policy

If you receive a physically damaged product(s), we request you to write to us at care@dhathri.com within 14 days of receipt of your order along with an image of the product(s) under dispute. Once approved we’ll inform you and request you to return the product via courier. However please ensure that the product is unused, and the tags, boxes, invoice and other packaging are intact

We will refund your payment through the same method by which the payment was made. If you have paid via credit card/debit card/net banking, the amount will be refunded in the same account from which you had made the payment from.

If the mode of payment was cash on delivery (COD), we will initiate a NEFT bank transfer in your favor. Our team will contact you for your bank account details. The refund process will be initiated within 7 working days from the date of receipt of the returned product(s).